344 lines
11 KiB
Vue
344 lines
11 KiB
Vue
<template>
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<div>
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<!-- 新区域,放在头部 -->
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<el-row style="display: flex; justify-content: center;">
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<el-col :span="24">
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<div style="width:100%;height:68px;background-color:#3c80ff;">
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<el-row>
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<el-col :span="6">
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<el-input
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style="width: 80%;margin-top: 20px;margin-left:10px;"
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:suffix-icon="Search"
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/>
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</el-col>
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<el-col :span="6">
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<span style="display: flex; margin-top: 15px;">
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<el-avatar
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:src="pic"
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/>
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<span style="margin-left:5px;margin-top: 9px;">{{name}}</span>
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<el-switch
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style="margin-top: 4px;--el-switch-on-color: #13ce66; --el-switch-off-color: #b6bac1;"
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v-model="lineStatus"
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class="ml-2"
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width="60"
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inline-prompt
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active-text="在线"
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inactive-text="下线"
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@change="handleSwitchChange"
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/>
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</span>
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</el-col>
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<el-col :span="6">
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<el-button @click="out" size="small" round style="margin-top:23px;margin-left:75%">退出</el-button>
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</el-col>
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<el-col :span="6">
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<el-menu
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background-color="#3c80ff"
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text-color="white"
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active-text-color="white"
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style="width:100%;display: flex;"
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>
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<el-menu-item @click="userInfo" style="width:33%;height:70px" index="1">客户信息</el-menu-item>
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<el-menu-item @click="zuoji" style="width:33%;height:70px" index="2">他的足迹</el-menu-item>
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<!-- <el-menu-item style="width:34%;height:70px" index="3">商品信息</el-menu-item> -->
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</el-menu>
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</el-col>
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</el-row>
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</div>
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</el-col>
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</el-row>
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<!-- 原有的三个区域 -->
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<el-row style="display: flex; justify-content: center;">
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<!-- 会话列表 -->
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<el-col :span="6">
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<ContentWrap>
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<KeFuConversationList ref="keFuConversationRef" @change="handleChange"/>
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</ContentWrap>
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</el-col>
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<!-- 会话详情(选中会话的消息列表) -->
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<el-col :span="12">
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<KeFuMessageList ref="keFuChatBoxRef" @change="getConversationList"/>
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</el-col>
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<!-- 会员足迹(选中会话的会员足迹) -->
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<el-col :span="6">
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<ContentWrap v-show="chick == '2'">
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<MemberBrowsingHistory ref="memberBrowsingHistoryRef"/>
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</ContentWrap>
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<ContentWrap v-show = "chick == '1'">
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<div style="height: 522px ;" >
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<div>
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<span style="display: flex;">
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<el-avatar
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style="border: 1px solid #f8f9ee;"
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:src="user.avatar"
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/>
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<span style="margin-left:5px;margin-top: 9px;">{{user.nickname}}</span>
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</span>
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</div>
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<el-divider style="border-color: #f5f5f5;margin-top: 15px;margin-bottom:15px;" />
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<div>
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<span style="color: #5d5d59;font-size: 13px ;">手机号</span><span style="margin-left: 47px;font-size: 14px ;">{{user.mobile}}</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">分组</span><span style="margin-left: 60px;font-size: 14px ;">{{user.groupName}}</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">用户标签</span><span style="margin-left: 33px;font-size: 14px ;">小客户</span>
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</div>
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<el-divider style="border-color: #f5f5f5;margin-top: 15px;margin-bottom:15px;" />
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<div>
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<span style="color: #5d5d59;font-size: 13px ;">用户等级</span><span style="margin-left: 35px;font-size: 14px ;">{{user.levelName}}</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">推荐人</span><span style="margin-left: 47px;font-size: 14px ;">客户</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">用户类型</span><span style="margin-left: 33px;font-size: 14px ;">小客户</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">积分</span><span style="margin-left: 60px;font-size: 14px ;">{{user.point}}</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">推广员</span><span style="margin-left: 47px;font-size: 14px ;">客户</span>
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</div>
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<div style="margin-top: 5px;">
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<span style="color: #5d5d59;font-size: 13px ;">生日</span><span style="margin-left: 60px;font-size: 14px ;">{{user.birthday}}</span>
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</div>
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<el-divider style="border-color: #f5f5f5;margin-top: 15px;margin-bottom:15px;" />
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</div>
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</ContentWrap>
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</el-col>
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</el-row>
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</div>
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</template>
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<script lang="ts" setup>
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import { KeFuConversationList, KeFuMessageList,MemberBrowsingHistory,UserInfo } from './components'
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import {WebSocketMessageTypeConstants} from './components/tools/constants'
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import {KeFuConversationRespVO} from '@/api/mall/promotion/kefu/conversation'
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import {getRefreshToken, getAccessToken} from '@/utils/auth'
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import {useWebSocket} from '@vueuse/core'
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import {Search} from '@element-plus/icons-vue'
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import * as UserApi from '@/api/member/user'
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import { SupportStaffApi, SupportStaffVO } from '@/api/mall/promotion/supportstaff'
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defineOptions({name: 'KeFu'})
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const lineStatus = ref(true)
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const message = useMessage() // 消息弹窗
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const params = new URLSearchParams(window.location.search);
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const name = params.get('name');
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const pic = params.get('pic');
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const kefuId = params.get('id')
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const conversations = ref<KeFuConversationRespVO[]>([])
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// const userInfoRef = ref<InstanceType<typeof UserInfo>>()
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const user = ref<UserApi.UserVO>({} as UserApi.UserVO)
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const userId = ref(0)
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// ======================= WebSocket start =======================
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const server = ref(
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(import.meta.env.VITE_BASE_URL + '/infra/ws').replace('http', 'ws') +
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'?token=' +
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getRefreshToken()
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// 使用 getRefreshToken() 方法,而不使用 getAccessToken() 方法的原因:WebSocket 无法方便的刷新访问令牌
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) // WebSocket 服务地址
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const handleSwitchChange = async (value) =>{
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console.log('11111:',value)
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let a = 0;
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if(value == true){
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a = 1;
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await SupportStaffApi.updateLineStatus(kefuId,a)
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message.success('已上线')
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}else{
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a = 2;
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await SupportStaffApi.updateLineStatus(kefuId,a)
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message.success('已下线')
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}
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}
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let a = 0;
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const {status, data, send, open, close} = useWebSocket(server.value, {
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onConnected: function (ws) {
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console.log('websocket 连接成功!', ws);
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},
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onDisconnected: function (ws, event) {
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console.log('WebSocket 连接断开', event);
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},
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onError: function (ws, event) {
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console.error('WebSocket 连接错误:', event);
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if (event instanceof ErrorEvent) {
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console.error('详细错误信息:', event.message);
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} else {
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console.error('非标准错误:', event);
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}
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},
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onMessage: function (ws, event) {
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console.log('收到的 WebSocket 消息:', event.data);
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a = a + 1 ;
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if(a == 2){
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getConversationList()
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keFuChatBoxRef.value?.refreshMessageList()
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a = 0;
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}
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},
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autoReconnect: false, // 开启自动重连
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heartbeat: true
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});
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/** 监听 WebSocket 数据 */
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watchEffect(() => {
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console.log('连接服务器得到消息:',data.value)
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if (!data.value) {
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return
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}
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try {
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// 1. 收到心跳
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if (data.value === 'pong') {
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return
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}
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// 2.1 解析 type 消息类型
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const jsonMessage = JSON.parse(data.value)
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const type = jsonMessage.type
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console.log('来自用户发送的消息:',data.value)
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if (!type) {
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message.error('未知的消息类型:' + data.value)
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return
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}
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// 2.2 消息类型:KEFU_MESSAGE_TYPE
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if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE) {
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// 刷新会话列表
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// TODO @puhui999:不应该刷新列表,而是根据消息,本地 update 列表的数据;
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getConversationList()
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// 刷新消息列表
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keFuChatBoxRef.value?.refreshMessageList(JSON.parse(jsonMessage.content))
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return
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}
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// 2.3 消息类型:KEFU_MESSAGE_ADMIN_READ
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if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ) {
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// 刷新会话列表
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// TODO @puhui999:不应该刷新列表,而是根据消息,本地 update 列表的数据;
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getConversationList()
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}
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} catch (error) {
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console.error(error)
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}
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})
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// ======================= WebSocket end =======================
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/** 加载会话列表 */
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const keFuConversationRef = ref<InstanceType<typeof KeFuConversationList>>()
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const getConversationList = () => {
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keFuConversationRef.value?.getConversationList()
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}
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/** 加载指定会话的消息列表 */
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const keFuChatBoxRef = ref<InstanceType<typeof KeFuMessageList>>()
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const memberBrowsingHistoryRef = ref<InstanceType<typeof MemberBrowsingHistory>>()
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const handleChange = (conversation: KeFuConversationRespVO) => {
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conversations.value = conversation
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chick.value = '2'
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userId.value = conversation.userId
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keFuChatBoxRef.value?.getNewMessageList(conversation)
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memberBrowsingHistoryRef.value?.initHistory(conversation)
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}
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const out = () =>{
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window.close();
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// window.location.href = '/kefu/support-staff';
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}
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const chick = ref('2')
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const userInfo = async () =>{
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chick.value = '1'
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user.value = await UserApi.getUserInfo(userId.value)
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}
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const zuoji = () =>{
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chick.value = '2'
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// keFuChatBoxRef.value?.getNewMessageList(conversations.value)
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memberBrowsingHistoryRef.value?.initHistory(conversations.value)
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}
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/** 初始化 */
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onMounted(() => {
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getConversationList()
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// 打开 websocket 连接
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open()
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console.log('WebSocket 已初始化');
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})
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/** 销毁 */
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onBeforeUnmount(() => {
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// 关闭 websocket 连接
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close()
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console.log('WebSocket 已关闭');
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})
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</script>
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<style lang="scss">
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.kefu {
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height: calc(100vh - 165px);
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overflow: auto; /* 确保内容可滚动 */
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}
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/* 定义滚动条样式 */
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::-webkit-scrollbar {
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width: 10px;
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height: 6px;
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}
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/* 定义滚动条轨道 内阴影+圆角 */
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::-webkit-scrollbar-track {
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box-shadow: inset 0 0 0 rgba(240, 240, 240, 0.5);
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border-radius: 10px;
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background-color: #fff;
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}
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/* 定义滑块 内阴影+圆角 */
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::-webkit-scrollbar-thumb {
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border-radius: 10px;
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box-shadow: inset 0 0 0 rgba(240, 240, 240, 0.5);
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background-color: rgba(240, 240, 240, 0.5);
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}
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</style>
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