客服绑定用户,一对多

This commit is contained in:
khy 2025-06-06 13:05:13 +08:00
parent 9e0cfba204
commit 9570d4dad2
22 changed files with 444 additions and 20 deletions

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@ -9,6 +9,26 @@
>
<el-form-item label="客服名称" prop="name">
<el-input v-model="formData.name" placeholder="请输入客服名称" />
</el-form-item>
<el-form-item label="绑定账号" prop="userId">
<el-select v-model="formData.userId" placeholder="请选择用户名">
<el-option
v-for="item in userList"
:key="item.id"
:label="item.name"
:value="item.id"
>
<template #default>
<div class="user-option">
<img
:src="item.avatar"
class="user-avatar"
/>
<span class="user-name">{{ item.name }}</span>
</div>
</template>
</el-option>
</el-select>
</el-form-item>
<el-form-item label="客服头像" prop="pic">
<UploadImg v-model="formData.pic" />
@ -65,6 +85,7 @@
<script setup lang="ts">
import { getIntDictOptions, DICT_TYPE } from '@/utils/dict'
import { SupportStaffApi, SupportStaffVO } from '@/api/mall/promotion/supportstaff'
import {getUserListForAgent} from "@/api/member/user";
/** 客服人员 表单 */
defineOptions({ name: 'SupportStaffForm' })
@ -78,6 +99,7 @@ const formLoading = ref(false) // 表单的加载中1修改时的数据加
const formType = ref('') // create - update -
const formData = ref({
id: undefined,
userId: undefined,
name: undefined,
pic: undefined,
phone: undefined,
@ -101,6 +123,7 @@ const open = async (type: string, id?: number) => {
dialogTitle.value = t('action.' + type)
formType.value = type
resetForm()
getUserList()
//
if (id) {
formLoading.value = true
@ -113,6 +136,14 @@ const open = async (type: string, id?: number) => {
}
defineExpose({ open }) // open
const userList = ref([]);
/** 初始化用户列表*/
const getUserList = async () => {
const res = await getUserListForAgent();
userList.value = res
console.log('getUserList', res)
}
/** 提交表单 */
const emit = defineEmits(['success']) // success
const submitForm = async () => {
@ -142,6 +173,7 @@ const resetForm = () => {
formData.value = {
id: undefined,
name: undefined,
userId: undefined,
pic: undefined,
phone: undefined,
account: undefined,
@ -156,4 +188,24 @@ const resetForm = () => {
</script>
</script>
<style scoped>
.user-option {
display: flex;
align-items: center;
padding: 8px;
}
.user-avatar {
width: 24px;
height: 24px;
border-radius: 50%;
margin-right: 10px;
object-fit: cover;
}
.user-name {
font-size: 14px;
color: #606266;
}
</style>

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@ -0,0 +1,13 @@
package cn.iocoder.yudao.module.promotion.api.kefu;
import cn.iocoder.yudao.module.promotion.api.kefu.dto.SupportStaffDTO;
public interface SupportStaffApi {
/**
* 获得 skuId 商品匹配的的限时折扣信息
* @return 限时折扣信息
*/
SupportStaffDTO getUserIsSupportStaff(Long userId);
Integer getUnredCount();
}

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@ -0,0 +1,66 @@
package cn.iocoder.yudao.module.promotion.api.kefu.dto;
import lombok.Data;
/**
* 客服人员 DO
*
* @author 管理员
*/
@Data
public class SupportStaffDTO {
/**
* ID
*/
private Integer id;
/**
* 客服名称
*/
private String name;
/**
* 客服头像
*/
private String pic;
/**
* 手机号码
*/
private String phone;
/**
* 登录账号
*/
private String account;
/**
* 登录密码
*/
private String password;
/**
* 客服状态
*
* 枚举 {@link TODO kefu_support_staff_status 对应的类}
*/
private Integer status;
/**
* 手机订单管理
*
* 枚举 {@link TODO kefu_support_staff_order_manage 对应的类}
*/
private Integer orderManage;
/**
* 订单通知
*
* 枚举 {@link TODO kefu_support_staff_order_inform 对应的类}
*/
private Integer orderInform;
/*
* 线上状态
* */
private Integer lineStatus;
/*
* 用户id
* */
private Long userId;
}

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@ -173,4 +173,6 @@ public interface ErrorCodeConstants {
ErrorCode REGISTRATION_NOT_EXISTS = new ErrorCode(1_024_000_000, "活动报名不存在");
ErrorCode ACTIVITY_INFO_NOT_EXISTS = new ErrorCode(1_025_000_000, "活动信息不存在");
ErrorCode SUPPORT_STAFF_USER_EXISTS = new ErrorCode(1_026_000_000, "客服人员绑定的用户已存在");
}

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@ -0,0 +1,38 @@
package cn.iocoder.yudao.module.promotion.api.kefu;
import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
import cn.iocoder.yudao.module.promotion.api.kefu.dto.SupportStaffDTO;
import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuConversationDO;
import cn.iocoder.yudao.module.promotion.dal.dataobject.supportstaff.SupportStaffDO;
import cn.iocoder.yudao.module.promotion.service.kefu.KeFuConversationService;
import cn.iocoder.yudao.module.promotion.service.supportstaff.SupportStaffService;
import org.springframework.stereotype.Service;
import org.springframework.validation.annotation.Validated;
import javax.annotation.Resource;
import java.util.List;
@Service
@Validated
public class SupportStaffApiImpl implements SupportStaffApi{
@Resource
private SupportStaffService staffService;
@Resource
private KeFuConversationService conversationService;
@Override
public SupportStaffDTO getUserIsSupportStaff(Long userId) {
SupportStaffDO staffDO = staffService.getSupportStaffByUserId(userId);
return BeanUtils.toBean(staffDO, SupportStaffDTO.class);
}
@Override
public Integer getUnredCount() {
List<KeFuConversationDO> conversationDOS = conversationService.getKefuConversationList(null);
int totalAge = conversationDOS.stream()
.mapToInt(KeFuConversationDO::getAdminUnreadMessageCount) // 将Person对象转换为int即age值的Stream
.sum(); // 对所有age值进行累加
return totalAge;
}
}

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@ -0,0 +1,34 @@
package cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message;
import io.swagger.v3.oas.annotations.media.Schema;
import lombok.Data;
import org.springframework.format.annotation.DateTimeFormat;
import javax.validation.constraints.Max;
import javax.validation.constraints.Min;
import javax.validation.constraints.NotNull;
import java.time.LocalDateTime;
import static cn.iocoder.yudao.framework.common.util.date.DateUtils.FORMAT_YEAR_MONTH_DAY_HOUR_MINUTE_SECOND;
@Schema(description = "管理后台 - 客服消息列表 Request VO")
@Data
public class KeFuMessageListReqVO {
private static final Integer LIMIT = 10;
@Schema(description = "会话编号", example = "12580")
@NotNull(message = "会话编号不能为空")
private Long conversationId;
@Schema(description = "发送时间", example = "2024-03-27 12:00:00")
@DateTimeFormat(pattern = FORMAT_YEAR_MONTH_DAY_HOUR_MINUTE_SECOND)
private LocalDateTime createTime;
@Schema(description = "每次查询条数,最大值为 100", requiredMode = Schema.RequiredMode.REQUIRED, example = "10")
@NotNull(message = "每次查询条数不能为空")
@Min(value = 1, message = "每次查询条数最小值为 1")
@Max(value = 100, message = "每次查询最大值为 100")
private Integer limit = LIMIT;
}

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@ -56,5 +56,7 @@ public class SupportStaffRespVO {
private LocalDateTime createTime;
private Integer lineStatus;
@Schema(description = "用户id")
private Long userId;
}
}

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@ -41,4 +41,7 @@ public class SupportStaffSaveReqVO {
private Integer lineStatus;
}
@Schema(description = "用户id")
private Long userId;
}

View File

@ -63,6 +63,21 @@ public class AppCircleController {
return success(result);
}
@GetMapping("/getById")
@Operation(summary = "获得动态对象")
@PreAuthenticated
public CommonResult<CircleRespVO> getCircleById(@RequestParam("id") Long id) {
CircleDO circleDO = circleService.getCircle(id);
CircleRespVO circleRespVO = BeanUtils.toBean(circleDO, CircleRespVO.class);
List<CircleReviewDO> listCircleReviewByCircleId = circleReviewService.getListCircleReviewByCircleId(circleRespVO.getId());
for (CircleReviewDO reviewDO : listCircleReviewByCircleId) {
reviewDO.setRemark(utilMethod(reviewDO.getUserId(),reviewDO.getReplyUserId()));
}
circleRespVO.setCircleList(listCircleReviewByCircleId);
return success(circleRespVO);
}
@PostMapping("/create")
@Operation(summary = "发表社区动态")
@PreAuthenticated

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@ -7,6 +7,8 @@ import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
import cn.iocoder.yudao.framework.security.core.annotations.PreAuthenticated;
import cn.iocoder.yudao.module.member.api.user.MemberUserApi;
import cn.iocoder.yudao.module.member.api.user.dto.MemberUserRespDTO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.conversation.KeFuConversationRespVO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageListReqVO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageRespVO;
import cn.iocoder.yudao.module.promotion.controller.app.kefu.vo.message.AppKeFuMessagePageReqVO;
import cn.iocoder.yudao.module.promotion.controller.app.kefu.vo.message.AppKeFuMessageSendReqVO;
@ -15,17 +17,30 @@ import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuMessageDO;
import cn.iocoder.yudao.module.promotion.dal.dataobject.supportstaff.SupportStaffDO;
import cn.iocoder.yudao.module.promotion.dal.mysql.kefu.KeFuConversationMapper;
import cn.iocoder.yudao.module.promotion.dal.mysql.supportstaff.SupportStaffMapper;
import cn.iocoder.yudao.module.promotion.service.kefu.KeFuConversationService;
import cn.iocoder.yudao.module.promotion.service.kefu.KeFuMessageService;
import cn.iocoder.yudao.module.system.api.user.AdminUserApi;
import cn.iocoder.yudao.module.system.api.user.dto.AdminUserRespDTO;
import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
import com.baomidou.mybatisplus.core.conditions.update.LambdaUpdateWrapper;
import io.swagger.v3.oas.annotations.Operation;
import io.swagger.v3.oas.annotations.Parameter;
import io.swagger.v3.oas.annotations.tags.Tag;
import org.springframework.security.access.prepost.PreAuthorize;
import org.springframework.validation.annotation.Validated;
import org.springframework.web.bind.annotation.*;
import javax.annotation.Resource;
import javax.validation.Valid;
import java.util.ArrayList;
import java.util.List;
import java.util.Map;
import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success;
import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.convertSet;
import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.filterList;
import static cn.iocoder.yudao.framework.common.util.collection.MapUtils.findAndThen;
import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
@Tag(name = "用户 APP - 客服消息")
@ -46,12 +61,25 @@ public class AppKeFuMessageController {
@Resource
private SupportStaffMapper supportStaffMapper;
@Resource
private KeFuConversationService conversationService;
@Resource
private AdminUserApi adminUserApi;
@PostMapping("/send")
@Operation(summary = "发送客服消息")
@PreAuthenticated
public CommonResult<Long> sendKefuMessage(@Valid @RequestBody AppKeFuMessageSendReqVO sendReqVO) {
sendReqVO.setSenderId(getLoginUserId()).setSenderType(UserTypeEnum.MEMBER.getValue()); // 设置用户编号和类型
SupportStaffDO supportStaffDO = supportStaffMapper.selectOne(new LambdaQueryWrapper<SupportStaffDO>()
.eq(SupportStaffDO::getUserId, getLoginUserId()));
if (supportStaffDO != null && supportStaffDO.getStatus() == 1){
sendReqVO.setSenderId(Long.valueOf(supportStaffDO.getId())).setSenderType(UserTypeEnum.ADMIN.getValue()); // 设置用户编号和类型
}
else {
sendReqVO.setSenderId(getLoginUserId()).setSenderType(UserTypeEnum.MEMBER.getValue()); // 设置用户编号和类型
}
return success(kefuMessageService.sendKefuMessage(sendReqVO));
}
@ -98,4 +126,34 @@ public class AppKeFuMessageController {
return true;
}
}
@GetMapping("/listCoversation")
@Operation(summary = "获得客服会话列表")
@PreAuthenticated
public CommonResult<List<KeFuConversationRespVO>> getConversationList() {
// 查询会话列表
List<KeFuConversationRespVO> respList = BeanUtils.toBean(conversationService.getKefuConversationList(null),
KeFuConversationRespVO.class);
// 拼接数据
Map<Long, MemberUserRespDTO> userMap = memberUserApi.getUserMap(convertSet(respList, KeFuConversationRespVO::getUserId));
respList.forEach(item -> findAndThen(userMap, item.getUserId(),
memberUser -> item.setUserAvatar(memberUser.getAvatar()).setUserNickname(memberUser.getNickname())));
return success(respList);
}
@GetMapping("/listMessgaebyCoversation")
@Operation(summary = "获取聊天列表")
@PreAuthenticated
public CommonResult<List<KeFuMessageRespVO>> getKeFuMessageList(@Valid KeFuMessageListReqVO pageReqVO) {
// 获得数据
List<KeFuMessageDO> list = kefuMessageService.getKeFuMessageList(pageReqVO);
// 拼接数据
List<KeFuMessageRespVO> result = BeanUtils.toBean(list, KeFuMessageRespVO.class);
Map<Long, AdminUserRespDTO> userMap = adminUserApi.getUserMap(convertSet(filterList(result,
item -> UserTypeEnum.ADMIN.getValue().equals(item.getSenderType())), KeFuMessageRespVO::getSenderId));
result.forEach(item -> findAndThen(userMap, item.getSenderId(), user -> item.setSenderAvatar(user.getAvatar())));
return success(result);
}
}

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@ -1,5 +1,6 @@
package cn.iocoder.yudao.module.promotion.controller.app.kefu.vo.message;
import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
import io.swagger.v3.oas.annotations.media.Schema;
import lombok.Data;
@ -24,4 +25,11 @@ public class AppKeFuMessageSendReqVO {
@Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1", hidden = true)
private Integer senderType;
}
@Schema(description = "接收人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571", hidden = true)
private Long receiverId;
@Schema(description = "接收人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571", hidden = true)
private Integer receiverType;
}

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@ -68,4 +68,9 @@ public class SupportStaffDO extends BaseDO {
*/
private Integer lineStatus;
}
/*
* 用户id
* */
private Long userId;
}

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@ -2,7 +2,9 @@ package cn.iocoder.yudao.module.promotion.service.kefu;
import cn.hutool.core.util.StrUtil;
import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
import cn.iocoder.yudao.framework.common.pojo.PageResult;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.conversation.KeFuConversationUpdatePinnedReqVO;
import cn.iocoder.yudao.module.promotion.controller.admin.supportstaff.vo.SupportStaffPageReqVO;
import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuConversationDO;
import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuMessageDO;
import cn.iocoder.yudao.module.promotion.dal.dataobject.supportstaff.SupportStaffDO;
@ -100,13 +102,24 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
@Override
public KeFuConversationDO getOrCreateConversation(Long userId) {
KeFuConversationDO conversation = conversationMapper.selectOne(KeFuConversationDO::getUserId, userId);
//查询当前后台默认客服
Long kefuId = null;
SupportStaffPageReqVO vo = new SupportStaffPageReqVO();
vo.setStatus(1);
PageResult<SupportStaffDO> pageResult = supportStaffMapper.selectPage(vo);
if (null!=pageResult&&pageResult.getTotal()>=1)
kefuId=Long.valueOf(pageResult.getList().get(0).getId());
// 没有历史会话则初始化一个新会话
if (conversation == null) {
conversation = new KeFuConversationDO().setUserId(userId).setLastMessageTime(LocalDateTime.now())
.setLastMessageContent(StrUtil.EMPTY).setLastMessageContentType(KeFuMessageContentTypeEnum.TEXT.getType())
.setAdminPinned(Boolean.FALSE).setUserDeleted(Boolean.FALSE).setAdminDeleted(Boolean.FALSE)
.setAdminUnreadMessageCount(0);
conversationMapper.insert(conversation);
.setAdminUnreadMessageCount(0).setKefuId(kefuId);
if (userId == null) {
conversation = null;
}else {
conversationMapper.insert(conversation);
}
}
return conversation;
}
@ -140,4 +153,4 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
return supportStaffDO.getName();
}
}
}

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@ -1,6 +1,7 @@
package cn.iocoder.yudao.module.promotion.service.kefu;
import cn.iocoder.yudao.framework.common.pojo.PageResult;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageListReqVO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessagePageReqVO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageSendReqVO;
import cn.iocoder.yudao.module.promotion.controller.app.kefu.vo.message.AppKeFuMessagePageReqVO;
@ -8,6 +9,7 @@ import cn.iocoder.yudao.module.promotion.controller.app.kefu.vo.message.AppKeFuM
import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuMessageDO;
import javax.validation.Valid;
import java.util.List;
import java.util.Optional;
/**
@ -73,4 +75,5 @@ public interface KeFuMessageService {
*/
Boolean getLatestMessageBySenderId(Integer senderId);
}
List<KeFuMessageDO> getKeFuMessageList(KeFuMessageListReqVO pageReqVO);
}

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@ -8,9 +8,12 @@ import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
import cn.iocoder.yudao.framework.common.pojo.PageResult;
import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
import cn.iocoder.yudao.framework.mybatis.core.query.LambdaQueryWrapperX;
import cn.iocoder.yudao.framework.mybatis.core.query.QueryWrapperX;
import cn.iocoder.yudao.module.infra.api.websocket.WebSocketSenderApi;
import cn.iocoder.yudao.module.member.api.user.MemberUserApi;
import cn.iocoder.yudao.module.member.api.user.dto.MemberUserRespDTO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageListReqVO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessagePageReqVO;
import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageSendReqVO;
import cn.iocoder.yudao.module.promotion.controller.app.kefu.vo.message.AppKeFuMessagePageReqVO;
@ -29,6 +32,7 @@ import cn.iocoder.yudao.module.system.api.user.AdminUserApi;
import cn.iocoder.yudao.module.system.dal.dataobject.notify.NotifyMessageDO;
import cn.iocoder.yudao.module.system.dal.mysql.notify.NotifyMessageMapper;
import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
import com.baomidou.mybatisplus.core.conditions.update.LambdaUpdateWrapper;
import org.springframework.scheduling.annotation.Async;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
@ -42,6 +46,7 @@ import java.util.concurrent.ConcurrentMap;
import static cn.iocoder.yudao.framework.common.exception.util.ServiceExceptionUtil.exception;
import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.*;
import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
import static cn.iocoder.yudao.module.promotion.enums.ErrorCodeConstants.KEFU_CONVERSATION_NOT_EXISTS;
import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ;
import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE;
@ -107,10 +112,27 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
public Long sendKefuMessage(AppKeFuMessageSendReqVO sendReqVO) { //用户发消息
// 1.1 设置会话编号
KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class);
KeFuConversationDO conversation = conversationService.getOrCreateConversation(sendReqVO.getSenderId());
//判断是否是客服
SupportStaffDO staff = supportStaffMapper.selectOne(new LambdaUpdateWrapper<SupportStaffDO>()
.eq(SupportStaffDO::getUserId,getLoginUserId()));
//判断客服标志
int a = 0;
KeFuConversationDO conversation = new KeFuConversationDO();
if (staff != null && staff.getStatus() == 1){
conversation = conversationService.getOrCreateConversation(sendReqVO.getReceiverId());
if (conversation == null){
return 5L;
}
a = 1;
}else {
conversation = conversationService.getOrCreateConversation(sendReqVO.getSenderId());
kefuMessage.setReceiverId(conversation.getUserId()).setReceiverType(UserTypeEnum.MEMBER.getValue());
}
// KeFuConversationDO conversation = conversationService.getOrCreateConversation(sendReqVO.getSenderId());
kefuMessage.setConversationId(conversation.getId());
// 1.2 保存消息
kefuMessage.setReceiverId(conversation.getKefuId()).setReceiverType(UserTypeEnum.ADMIN.getValue()); // 设置接收人
// kefuMessage.setReceiverId(conversation.getKefuId()).setReceiverType(UserTypeEnum.ADMIN.getValue()); // 设置接收人
keFuMessageMapper.insert(kefuMessage);
// 2. 更新会话消息冗余
@ -121,7 +143,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
//判断客服是否在线,自动回复
SupportStaffDO supportStaffDO = supportStaffMapper.selectOne("id", conversation.getKefuId());
if (supportStaffDO.getLineStatus() == 2){ //离线
if (supportStaffDO.getLineStatus() == 2 && a == 0){ //离线
KeFuConfigurationDO type = keFuConfigurationMapper.selectOne("type", 1);
if (type != null){ //是否配置了客服不在线回复
if (type.getFeedback() != null){
@ -140,7 +162,10 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
}
}
}
//判断是否是客服
if (null!=staff&&staff.getStatus()==1) {
getSelf().sendAsyncMessageToMember(sendReqVO.getReceiverId(), KEFU_MESSAGE_TYPE, kefuMessage);
}
// 3. 通知所有管理员更新对话
getSelf().sendAsyncMessageToAdmin(KEFU_MESSAGE_TYPE, kefuMessage);
return kefuMessage.getId();
@ -227,6 +252,11 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
@Override
public PageResult<KeFuMessageDO> getKeFuMessagePage(AppKeFuMessagePageReqVO pageReqVO, Long userId) {
//判断是否是客服
SupportStaffDO staff = supportStaffMapper.selectOne((new LambdaQueryWrapperX<SupportStaffDO>()
.eq(SupportStaffDO::getUserId, userId)));
if (null==staff) {
// conversationService.getConversation(pageReqVO.getConversationId());
// 1. 获得客服会话
KeFuConversationDO conversation = conversationService.getConversationByUserId(userId);
if (conversation == null) {
@ -234,6 +264,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
}
// 2. 设置会话编号
pageReqVO.setConversationId(conversation.getId());
}
return keFuMessageMapper.selectPage(pageReqVO);
}
@ -255,4 +286,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
return SpringUtil.getBean(getClass());
}
}
@Override
public List<KeFuMessageDO> getKeFuMessageList(KeFuMessageListReqVO pageReqVO) {
return keFuMessageMapper.selectList(new QueryWrapperX<KeFuMessageDO>()
.eqIfPresent("conversation_id",pageReqVO.getConversationId())
.ltIfPresent("create_time",pageReqVO.getCreateTime())
.orderByDesc("create_time")
.limitN(pageReqVO.getLimit()));
}
}

View File

@ -55,4 +55,5 @@ public interface SupportStaffService {
*/
void updateLineStatus(String id , Integer lineStatus );
}
SupportStaffDO getSupportStaffByUserId(Long userId);
}

View File

@ -8,6 +8,9 @@ import cn.iocoder.yudao.module.promotion.dal.dataobject.supportstaff.SupportStaf
import cn.iocoder.yudao.framework.common.pojo.PageResult;
import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
import cn.iocoder.yudao.module.promotion.dal.mysql.supportstaff.SupportStaffMapper;
import java.util.List;
import static cn.iocoder.yudao.framework.common.exception.util.ServiceExceptionUtil.exception;
import static cn.iocoder.yudao.module.promotion.enums.ErrorCodeConstants.*;
@ -27,6 +30,12 @@ public class SupportStaffServiceImpl implements SupportStaffService {
public Integer createSupportStaff(SupportStaffSaveReqVO createReqVO) {
// 插入
SupportStaffDO supportStaff = BeanUtils.toBean(createReqVO, SupportStaffDO.class);
if(supportStaff.getUserId() != null){
SupportStaffDO staffDO = supportStaffMapper.selectOne("user_id", supportStaff.getUserId());
if(staffDO != null){
throw exception(SUPPORT_STAFF_USER_EXISTS);
}
}
supportStaff.setLineStatus(2);
supportStaffMapper.insert(supportStaff);
// 返回
@ -39,6 +48,17 @@ public class SupportStaffServiceImpl implements SupportStaffService {
validateSupportStaffExists(updateReqVO.getId());
// 更新
SupportStaffDO updateObj = BeanUtils.toBean(updateReqVO, SupportStaffDO.class);
SupportStaffDO supportStaffDO = supportStaffMapper.selectOne("id", updateReqVO.getId());
//判断用户是否被绑定
if (updateObj.getUserId() != null){
if (supportStaffDO.getUserId() == null || !supportStaffDO.getUserId().equals(updateObj.getUserId())){
SupportStaffDO staffDO = supportStaffMapper.selectOne("user_id", updateObj.getUserId());
if(staffDO != null){
throw exception(SUPPORT_STAFF_USER_EXISTS);
}
}
}
supportStaffMapper.updateById(updateObj);
}
@ -73,4 +93,9 @@ public class SupportStaffServiceImpl implements SupportStaffService {
supportStaffMapper.updateById(supportStaffDO);
}
}
@Override
public SupportStaffDO getSupportStaffByUserId(Long userId) {
return supportStaffMapper.selectOne("user_id", userId);
}
}

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@ -55,4 +55,10 @@ public class AppTradeOrderPageItemRespVO {
@Schema(description = "拼团记录编号", example = "100")
private Long combinationRecordId;
@Schema(description = "代理商id", example = "25514")
private Long agentId;
@Schema(description = "发票状态", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")
private Integer invoiceStatus;
}

View File

@ -58,4 +58,8 @@ public class AppTradeOrderItemRespVO {
@Schema(description = "售后状态", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")
private Integer afterSaleStatus;
@Schema(description = "代理商id", example = "25514")
private Long agentId;
}

View File

@ -177,6 +177,11 @@ public class TradeOrderItemDO extends BaseDO {
*/
private Integer afterSaleStatus;
/*
* 代理商户id
* */
private Long agentId;
/**
* 商品属性
*/

View File

@ -34,6 +34,8 @@ import cn.iocoder.yudao.module.member.service.transfer.TransferService;
import cn.iocoder.yudao.module.member.service.transferlog.TransferLogService;
import cn.iocoder.yudao.module.member.service.user.MemberUserService;
import cn.iocoder.yudao.module.member.service.user.PaidMemberUserService;
import cn.iocoder.yudao.module.promotion.api.kefu.SupportStaffApi;
import cn.iocoder.yudao.module.promotion.api.kefu.dto.SupportStaffDTO;
import cn.iocoder.yudao.module.trade.dal.dataobject.brokerage.BrokerageUserDO;
import cn.iocoder.yudao.module.trade.service.brokerage.BrokerageUserService;
import io.swagger.v3.oas.annotations.Operation;
@ -82,6 +84,9 @@ public class AppMemberUserController {
private MemberCodeMapper memberCodeMapper;
@Resource
private PaidMemberUserService paidMemberUserService;
@Resource
private SupportStaffApi supportStaffApi;
@GetMapping("/get")
@Operation(summary = "获得基本信息")
@PreAuthenticated
@ -89,10 +94,27 @@ public class AppMemberUserController {
MemberUserDO user = userService.getUser(getLoginUserId());
MemberLevelDO level = levelService.getLevel(user.getLevelId());
PaidMemberUserDO paidMemberUserDO = paidMemberUserService.getPaidMemberUserByUid(getLoginUserId());
AppMemberUserInfoRespVO appMemberUserInfoRespVO = new AppMemberUserInfoRespVO();
//判断是否是客服
SupportStaffDTO supportStaffDTO = supportStaffApi.getUserIsSupportStaff(getLoginUserId());
if (paidMemberUserDO == null) {
return success(MemberUserConvert.INSTANCE.convert(user, level,null,null));
appMemberUserInfoRespVO = MemberUserConvert.INSTANCE.convert(user, level,null,null);
if (null!=supportStaffDTO&&supportStaffDTO.getStatus()==1) {
appMemberUserInfoRespVO.setIdKefu(true);
appMemberUserInfoRespVO.setKefuPic(supportStaffDTO.getPic());
appMemberUserInfoRespVO.setUnreadCount(supportStaffApi.getUnredCount());
}
return success(appMemberUserInfoRespVO);
// return success(MemberUserConvert.INSTANCE.convert(user, level,null,null));
}
return success(MemberUserConvert.INSTANCE.convert(user, level,paidMemberUserDO.getPayMemberType(),paidMemberUserDO.getCardExpirationTime()));
appMemberUserInfoRespVO = MemberUserConvert.INSTANCE.convert(user, level,paidMemberUserDO.getPayMemberType(),paidMemberUserDO.getCardExpirationTime());
if (null!=supportStaffDTO&&supportStaffDTO.getStatus()==1) {
appMemberUserInfoRespVO.setIdKefu(true);
appMemberUserInfoRespVO.setKefuPic(supportStaffDTO.getPic());
appMemberUserInfoRespVO.setUnreadCount(supportStaffApi.getUnredCount());
}
return success(appMemberUserInfoRespVO);
// return success(MemberUserConvert.INSTANCE.convert(user, level,paidMemberUserDO.getPayMemberType(),paidMemberUserDO.getCardExpirationTime()));
}
@PutMapping("/update")

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@ -53,6 +53,15 @@ public class AppMemberUserInfoRespVO {
@DateTimeFormat(pattern = FORMAT_YEAR_MONTH_DAY)
private LocalDateTime cardExpirationTime;
@Schema(description = "是否是客服")
private boolean idKefu=false;
@Schema(description = "客服图片")
private String kefuPic;
@Schema(description = "未读消息数量")
private Integer unreadCount=0;
@Schema(description = "用户 App - 会员等级")
@Data
public static class Level {